TATA Docomo is one of the telecom operators in India which steals customers' money by activating unwanted (and unknown) services automatically. I just had heard some such news from Internet forums. But when i bought a TATA DoCoMo Sim and began to use it, i experienced it.
On 09/02/2015, i got an SMS. the message was as follows:
Unlimited at 49 is activated at Rs29.41 for 10days.Bal:Rs1.01 at 09-Feb-15 09:02.To stop, Dial or SMS STOP to 155223(Free)
I have not been using any services except calling for a few days. And even calls were also rare. I was not much aware about the current balance at that time. Later, a few days after, i saw the sms. i checked balance and found the deduction. I called customer care. A customer care executive (worst ever) attended the call and told me that it was a VAS (Value added service). I asked her what VAS is that. She said, "I don't know!". I told her that i haven't activated VAS. And asked again why did they deduct my balance without my consent. Still the answer was annoying. She says that they don't have the provision to check what it is!
When i searched Internet, i found numerous similar complaints against TATA Docomo. Then i understood that balance theft is a hobby of TaTa Docomo. They deduct (cut) the talktime balance of their customers for no reason and get an extra means of income!
At last i decided not to use any private telecom operator's service anymore. BSNL is much better than any other service provider.
Beware of balance theft by TATA Docomo. If you have network coverage of BSNL in your place, it is best. Don't fall in traps of these midday robbers.
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